While setting up the Kraken exchange account, you are requested to provide your legal name. This name should match the name that is on your identity card. In case you have entered a different name while signing up for your Kraken login account then you need to change your name to the legal name. Otherwise, you may face issues in confirming your identity on the Kraken exchange. However, you can fix this issue by submitting a name change request. You can open a support ticket to request a name change in the Kraken account by visiting the Kraken support page. You may need to provide the details of your issue and fill up the request form. So, if you are also looking to submit a name change request then you need to refer to this post to do so.
Way to submit name change request in Kraken Account
After connecting your mobile/computer with a secured internet connection, follow the steps that are given below to submit a request in the Kraken account.
- Using a browser, visit the Kraken support page
- Find and click the ‘Submit a request’ option
- Now, you need to choose an issue from the available options
- Enter the email address that is associated with your Kraken login account
- Then, you need to choose the ‘Request Category’ option
- Now, type the issue in detail that you want to get fixed
- Get to the ‘Submit’ button and click it
- Now, verify the email address to finish the submission
- You can easily verify the email by clicking on the verification link
- Finally, you have completed the process to submit a name change request in the Kraken account
In short, Kraken allows its users to submit a request. This request can be submitted easily by visiting the Kraken support page. On this page, you can choose the issue that you want to get resolved. After submitting the request, Kraken will review the request, and then it will allow the name change request for your Kraken login account. In case you are looking for another way to fix your issues then you need to speak with the Kraken customer support agent. Hopefully, you have submitted the name change request in your Kraken account with the help of this post.
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